2 min read
Announcing Stephanie Grant's Promotion to Chief Operating Officer
Casey : Jan 15, 2024 3:59:31 PM
Meet Our New COO, Stephanie Grant!
With great excitement, we announce the promotion of Stephanie Grant to Chief Operating Officer (COO) of Excel Courier, Inc., effective January 1st, 2024.
Alignment with Excel Courier's Strategic Goals
Stephanie is excited to lead several initiatives to take Excel Courier to new heights. These initiatives will primarily focus on improving operational efficiency, encouraging innovation, and expanding the range of services offered to meet the evolving needs of clients. Her vision is to streamline internal processes, increase market presence, and make a significant contribution to the overall success of Excel Courier.
Chris Marchetti, our CEO, had this to say, "Stephanie has earned this well-deserved promotion through years of dedication, commitment, and hard work. She will take on more responsibilities and continue to guide us strategically as we grow Excel. Stephanie has shown great potential in leading our company, and I am confident in her ability to build a sustainable company that will support us all for years to come."
Previous Roles and Accomplishments
Stephanie's impressive career with Excel Courier started in 2005, and each one of her roles significantly prepared her for the challenges and responsibilities of her current position as COO. She joined Excel Courier as Director of Operations, where she excelled for 16 years. During her time as Director of Operations, her dedication to excellence was evident in everything she did, from how she trained and mentored her team to how she interacted with clients.
Her resilience, strength in adversity, leadership skills, and vision were essential in pivoting her career toward Executive Vice President in 2022 before ultimately taking on the role of COO.
Stephanie credits her success and growth to those who supported her along the way. Excel Courier's CEO, Chris Marchetti's mentorship, honesty, and belief in her abilities empowered her. Her operations team worked hard to execute her ideas and help her establish a culture of teamwork and customer service. It was her own hard work and dedication that were instrumental in her growth, by putting in the time and effort every day.
Leadership Style
Stephanie says her leadership style can be described as collaborative. As she puts it, she's a leader who, "values and recognizes the unique strengths and perspectives that each member of her team brings to the table. You need to be collaborative in this position." She understands that fostering a culture of teamwork is essential for driving sustainable growth and achieving long-term success.
By actively seeking out and incorporating diverse viewpoints, Stephanie ensures that her team is equipped to make informed decisions and tackle complex challenges. Her leadership style lays the foundation for a supportive and inclusive work environment where everyone's contributions are valued and recognized.
She believes that Excel Courier stands out as one of the industry's most reliable and trusted courier services because our team respects one another, our unwavering commitment to customer satisfaction, and our relentless pursuit of excellence. "We sell a service. Our service is built on trust, which our team works hard to earn from clients daily. I am proud of our work and the relationships we have built."
Congratulations, Stephanie
Please join us in congratulating Stephanie Grant on her well-deserved promotion to Chief Operating Officer. We look forward to an exciting journey ahead and the continued success of Excel Courier under her leadership.
About Excel Courier
Excel Courier, Inc. is a high-touch, time-critical transportation and logistics provider. If you need anything from an envelope to a truckload delivered across town or anywhere in the Mid-Atlantic region, you can rely on us to complete it on time. We are known for our medical courier services, and many local and regional healthcare facilities count on us for their courier needs. We have a Logistics division that handles all warehousing and inventory management services. No matter your size or need - courier or logistics services - Excel Courier can be your trusted partner. Headquartered in Ashburn, VA, we provide courier and logistics services to the Washington, DC metropolitan area. We have additional locations in Sterling, VA; Baltimore, MD; and Richmond, VA.. Excel Courier is available 24 hours a day, 7 days a week, and 365 days a year.
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