The Excel Group of Companies includes Excel Courier, Inc. and Excel Logistics. Our companies provide full-service courier, logistics and warehouse facility services to customers throughout the Mid-Atlantic region.
Many of the questions we’re asked often are answered below. Have a question not listed below? Please email it to us at info@excelgroup.com. We’ll get an answer for you right away!
No. You can place an order anytime by calling (703) 478-0140 and paying with credit card. If you have an ongoing need, you may find it more convenient to create an account.
Our fleet consists of cars, vans (mini, sprinter and cargo), straight trucks with and without lift gates, tractor trailers, and specialty vehicles (climate controlled and roller bed). Learn more about Excel Courier Services
Fuel surcharge is a standard, industry-wide fee which is reimbursement for the fuel expenses incurred during the delivery and is based off the U.S. Energy Information Administration (EIA).
Yes, a representative is on site at our Sterling facility 24/7/365 to take your call.
You can call our main 24/7/365 line at (703) 478-0140. If you have an account with us you will also have access to an online portal to place orders.
Yes. We are TSA certified to service to any airport including IAD, DCA, BWI, RIC, and MDT and have an average of 60 TSA certified drivers.
Go to our Client Portal and select New Account near the bottom left hand corner. This will submit your information directly to our system. A representative will be in contact with you within 24 hours to confirm the information and get details on your need prior to activating. For any immediate order inquires please call our 24/7/365 Client Services at (703) 478-0140.
Excel has five fully operational warehouses located in: Sterling and Richmond, VA; Elkridge, Gaithersburg and Beltsville, MD; and Harrisburg, PA. View maps of our locations.
No problem! We are flexible enough to directly work with your inventory management system. We also have an inventory management system if you’d prefer to use that.
Either. If you would prefer to use your business or individual accounts to ship or transport from one of our warehouses, we can accommodate. We also have long standing relationships with major carriers and can ship using our accounts and include the cost on the invoice. We also are a courier service. If your transportation need is local or regional, we can assist with the delivery.
Please call our main line at (703) 478-0140 and they will direct you to support.
For orders placed without an account – Credit card only
For orders placed with an account – Credit card, ACH, and check
N/30
Excel can email invoices to your selected list of recipients, send by mail, or even upload directly to your portal if you have one.
Billing reference is to help you identify a specific transaction in your billing system. For example: a P.O. number for a contract or a case number associated with your client.
At any given time Excel contracts with an average of 100+ drivers.
Excel employs a vendor management department whose priority is to vet, recruit, and retain drivers. Drivers must meet quality standards which include an acceptable driving record and vehicle, insurance, and updated registration. All of which are monitored and updated by our vendor management team.
Yes, drivers are required to wear an Excel Courier logo’d shirt. They are also assigned an Excel identification badge which is to be clearly displayed.
Yes. We have offices close to IAD, DCA, BWI, RIC, and MDT requiring us to have TSA verified drivers.